Delivery & Returns
Orders placed outside of Aberdeenshire after 9:30am on Thursdays that require to be delivered by courier service will be dispatched the following Monday due to weekend delivery being unavailable at this time, we appreciate your understanding. Delivery throughout Scotland, England and Wales is Tuesday-Friday. Local Aberdeen delivery is Monday- Friday.
We have a great relationship with one of the UK's leading third party courier and transport services - your sealed and chilled box will arrive by 4pm next day after you receive email/text dispatch confirmation from our factory. Don't worry if you're not at home to receive your delivery - the cool packs in the boxes will keep the product(s) chilled for up to 12 hours 'out of the fridge'. Please let us know what to do with a package if you might not be in at the delivery address. This might be leaving it with a neighbour or around the back of the house in a secure, cool and dry place.
We are able to take orders in advance, especially if you would like to arrange delivery for a special occasion. Include any information in the notes section at checkout when you would like the order delivered, between Tuesday-Friday.
We have a no quibble policy. If you are not completely satisfied we will refund your money on return of goods.